
Rosa DeFrias
Advisory Board Member

Ministry of Government & Consumer Services, MGCS
Bilingual Strategic Business Analyst
I currently work as a Bilingual Strategic Business Analyst for the Document Solutions and Logistics Branch, Ministry of Government and Consumer Services.
I joined the Ontario Public Service (OPS) in 2015 as a Bilingual Customer Service Representative, ServiceOntario. I held various other positions in the OPS: French Language Services Coordinator for the Education and Community Services Cluster, where I was responsible for the overall coordination of French-language services for the Ministry for Seniors and Accessibility; Project Lead with the Records Management Unit, MCCSS; and Policy Advisor at MLTC.
Before joining the OPS, I worked as a Community Outreach Coordinator for a non-profit organization in the Jane & Finch community. I served as a volunteer for many years in that very same community.
I was raised by four beautiful and strong Black-Haitian women, including my grandmother, Rosette – who instilled in me a sense of kindness, humility, empathy, and service, which ultimately shaped me into the person I am today. No matter how big or little my participation and contribution may be, my goal has always been to make the world a better, safer, more equitable and just society for future generations.